store policy & faq

Cancellations & changes to food orders

Cancellations or changes to your order must be submitted via email with name and order number 2 days (48 hours) prior to your scheduled pick-up date. Changes to your order or refunds will not be accepted if not submitted with at least 2 days (48 hour) notice. There will also be no refunds for orders that are not picked up within 15 minutes of closing. Please respect the policy. For issues with the product, contact us at shophalohalo@gmail.com

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